Welcome to Pet Rhythm’s Shipping Policy. This page details our shipping procedures and guidelines for delivering pet supplies to ensure a smooth and efficient shopping experience. Please review this information carefully before placing your order.

1. Order Processing

Orders are typically processed and shipped within 1-2 business days after payment confirmation. Our warehouse operates Monday through Friday, excluding weekends and holidays.

2. Shipping Rates

Shipping costs are calculated based on the weight of your order and your location. During checkout, you will be able to view the shipping options available to you along with the associated costs.

3. Shipping Methods

We offer several shipping methods to accommodate your needs:

• Standard Shipping: Delivery typically takes 3-7 business days from the date of shipment.
• Expedited Shipping: For faster delivery, choose our expedited shipping option, which usually arrives within 2-3 business days from the date of shipment.
• International Shipping: We currently ship within [list of countries or regions you ship to]. International delivery times may vary depending on the destination and customs processing.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information. You can track your package using the provided tracking number on our website or through the carrier’s website.

5. Shipping Restrictions

• P.O. Boxes: We do not ship to P.O. boxes. Please provide a physical address for delivery.
• Restricted Items: Certain items, such as hazardous materials or oversized products, may have additional shipping restrictions. These will be noted on the product page.

6. Delivery Issues

If you encounter any issues with the delivery of your order, please contact our customer service team at service@petrhythm.com. We will work diligently to resolve any problems and ensure your satisfaction.

7. Free Shipping

We may offer free shipping promotions from time to time. Check our website or sign up for our newsletter to stay updated on current promotions and offers.

8. Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us at service@petrhythm.com. Our customer service team is available to help and provide support.